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Privacy Policy

Privacy policy – effective Date: 23, August 2024

1. Introduction

Welcome to QmediaX. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or interact with our advertising and marketing activities.

2. Data Controller

QmediaX is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

QmediaX Pty Ltd
48 Barondi, Narre Warren, Melbourne, Victoria, 3805
Email: services@qmediax.com
Phone: +61 0434509716

3. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Device and Usage Information: IP address, browser type, operating system, device identifiers, and information about your interactions with our website.
  • Marketing Preferences: Information about your preferences for receiving marketing communications from us.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your online activity on our website. For more information, please reach out to us.

4. How We Use Your Information

We use your personal data for the following purposes:

  • Providing Services: To deliver the services you request and to manage our relationship with you.
  • Marketing and Advertising: To send you promotional materials, conduct marketing campaigns, and personalize your experience based on your preferences.
  • Analytics: To analyze website usage, improve our services, and enhance user experience.
  • Compliance: To comply with legal obligations, including responding to legal requests and enforcing our terms and conditions.

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: When processing is necessary to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of your personal data and information on how it is being processed.
  • Rectification: You can request corrections to any inaccurate or incomplete personal data we hold about you.
  • Erasure: You can request the deletion of your personal data under certain conditions.
  • Restriction: You can request the restriction of processing of your personal data under certain conditions.
  • Data Portability: You can request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: You can withdraw your consent at any time if we rely on your consent to process your personal data.

To exercise any of these rights, please contact us at services@qmediax.com.

7. Data Sharing and Disclosure

We may share your personal data with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as data analysis, marketing, and customer service.
  • Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.

8. International Data Transfers

If you are located outside Australia, your personal data may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from the laws in your country. QmediaX ensures that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information from our records.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this policy and provide notice to you as required by law.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

QmediaX Pty Ltd
48 Barondi, Narre Warren, Melbourne, Victoria, 3805
Email: services@qmediax.com
Phone: +61 0434509716